Yes — every store on the Kick Cashback portal is verified before it goes live. Kick doesn't accept self-listed retailers, doesn't run a directory of any business that wants to be included, and doesn't accept commission from anyone we haven't vetted. Verification happens twice: once by the partner network the retailer joins through, and again by Kick before the retailer is added to the portal.
The two layers of verification
Kick partners with licensed Australian and global tracking networks to track sales and pay commissions. To join one of these networks, a retailer must:
Be a registered business with a verifiable trading name and ABN (or international equivalent).
Pass the network's anti-fraud checks, including credit history, business identity, and trading history.
Sign a publisher agreement that obliges them to honour confirmed sales and pay commission within agreed timeframes.
Run a publicly accessible online store with a working checkout, refund policy, and contact information.
That's the first layer. Kick then performs its own additional vetting before adding any store to the portal:
Australian relevance check — does the retailer ship to Australia, accept AUD, and serve Australian customers?
Reputation check — Trustpilot, ProductReview, ACCC complaints, and social media sentiment.
Tracking quality check — does the retailer's cashback tracking actually work reliably? We test it.
Commission reliability — does the retailer have a track record of paying commission on time, or are they prone to disputes?
What "verified" doesn't mean
Verified means the retailer is a real, regulated business with a working storefront and a demonstrated track record of honouring sales. It doesn't mean Kick endorses every product or guarantees the quality of every item — those judgements remain with you, the shopper, and your normal consumer rights apply. If a verified retailer ever sends you a faulty item, your remedy is the same as buying directly: contact the retailer, then escalate to your bank's chargeback process or the relevant consumer affairs body if needed.
What happens if a retailer turns bad?
Retailers can lose their place on the portal at any time if they stop honouring sales, start refusing legitimate cashback, or attract a wave of consumer complaints. The partner networks suspend repeat offenders, and Kick proactively removes any retailer that becomes a reliability risk for our shoppers. We monitor confirmed-vs-rejected ratios across every store every month.
How do I know a Kick store is reliable?
Browse the stores directory and check the store's individual page. The page lists the live cashback rate, the network the retailer is on, and any known exclusions. Look at the cashback confirmation timing — stores with reliably fast confirmation tend to be the ones with the cleanest track record. See the missing-cashback troubleshooting guide for what to do if a tracked sale doesn't appear.
What about brand-new retailers added recently?
New listings carry a "Newly added" tag in the portal for the first 30 days. The verification standard is the same, but their confirmation track record on Kick specifically is shorter. We recommend treating very large purchases at brand-new retailers with the same caution you would treat a first-time order anywhere — small first, scale up once you've seen cashback land.
About Kick Cashback
Kick Cashback is Australia's smarter cashback platform with 1,000+ partner stores. Free for shoppers — no membership fees, no subscription costs. Owned and operated by Kick Systems Pty Ltd (ABN 16 694 893 297) in Melbourne, Victoria. For support, contact info@kickcashback.com.
Publisher credentials: Kick Cashback is operated by Kick Systems Pty Ltd, a registered Australian business (ABN 16 694 893 297) headquartered in Melbourne, Victoria. Our team has direct, professional experience in the Australian cashback and partner marketing industry. Kick Systems Pty Ltd is a registered ASIC company, holds an Australian Business Number, and works with 1,000+ partner retailers serving Australian shoppers.
Compliance: Kick Cashback operates in line with the Australian Privacy Principles (APP) under the Privacy Act 1988 (Cth), the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010), the Spam Act 2003, and applicable Anti-Money Laundering and Counter-Terrorism Financing obligations. Connections to the platform use industry-standard TLS encryption.
Industry expertise: Our team has hands-on professional experience operating partner-marketing technology, integrating with licensed third-party partner networks and identity-verification providers, and applying industry-standard fraud prevention practices aligned with ISO 27001 and SOC 2 vendor selection principles.
Our Experience
We are a first-party cashback platform — we work directly with retailers rather than reselling another company's network. Our team negotiates cashback rates, manages partner relationships, and processes payments in-house. According to industry data published by IAB Australia, partner and cashback marketing represented over $1 billion in tracked Australian retail sales in 2024 (source: IAB Australia Online Advertising Expenditure Report). Kick Cashback is part of this growing sector and is committed to passing the majority of retailer commissions back to shoppers as cashback.
Our editorial team draws on direct experience working with major Australian retailers and global partner networks. We publish detailed cashback information, retailer terms, and shopping guides based on first-hand knowledge of how cashback tracking, attribution, and payments work. Where industry standards or regulatory guidance applies — such as the Australian Consumer Law administered by the ACCC, or the Privacy Act 1988 administered by the OAIC — we cite the relevant source so readers can verify our claims.
Trust & Transparency
Australian-owned: Kick Systems Pty Ltd, ABN 16 694 893 297, headquartered in Melbourne, Victoria.
Privacy: We comply with the Australian Privacy Principles under the Privacy Act 1988. Read our Privacy Policy.
Cookies: See our Cookie Policy for details on tracking and consent.
Secure: All connections are encrypted with HTTPS (TLS 1.2+).
Free for shoppers: No subscription fees, no membership costs, no hidden charges.
Member of the Australian partner marketing industry, working with leading global partner networks.
Contact Kick Cashback
How do you contact Kick Cashback? Email the support team at info@kickcashback.com, or sign in at kickpay.co to manage your account, track cashback, and request a withdrawal. The 59-question help centre answers the most common queries — covering cashback tracking, instant payouts (receiving-bank processing 1 to 3 business days), withdrawal limits, and account security. The team is based in Melbourne, Victoria.
Company:Kick Systems Pty Ltd (trading as Kick Cashback)
You can follow, install or review Kick Cashback across 7 official channels. Kick Cashback runs verified accounts on 4 social networks — Facebook, Instagram, LinkedIn and TikTok — and publishes 2 apps: a Chrome Web Store browser extension and a Google Play Android app, both covering the same 1,000+ partner stores across 12 categories. Independent customer reviews are collected on ProductReview.com.au. Founded in 2024, Kick Cashback is operated from Melbourne by Kick Systems Pty Ltd. Connect below:
Yes — Kick Cashback is available to shoppers in every Australian state and territory, including the 6 largest metro areas listed below: Sydney, Melbourne, Brisbane, Perth, Adelaide and the Gold Coast. Wherever you live, you earn the same rates at 1,000+ partner stores across 12 categories, with no minimum claim and direct bank transfer payouts sent instantly (receiving banks can take 1 to 3 business days to show the funds). Select your city for local cashback information.