Terms & Conditions

These Terms & Conditions govern your use of Kick Cashback, an Australian cashback service operated by Kick Systems Pty Ltd (ABN 16 694 893 297) headquartered in Melbourne, Victoria. By creating an account or using the service, you agree to these terms.

The cashback program

Kick Cashback is free for shoppers — no membership fees, no subscription, no minimum claim threshold. When you shop through your Kick Cashback portal at kickpay.co, partner retailers pay us a commission and we pass the majority of that commission back to you as cashback. Cashback is tracked as Earned at the time of purchase, becomes Available to claim within minutes for most retail, and is paid to your nominated Australian bank account by direct bank transfer instantly (receiving banks can take 1-3 business days to show the funds).

Your account and obligations

You must provide accurate information, use the service only for personal shopping (not commercial resale), and follow each retailer's terms. We may suspend or close accounts that breach these terms, attempt fraud, or abuse promotional offers. Read the complete Terms & Conditions on this page for the full agreement, including dispute resolution, governing law (Victoria, Australia), and our limited liability provisions.

Privacy and contact

How we handle your data is set out in our Privacy Policy. For questions about these terms, email info@kickcashback.com or use our contact form.

Our Experience

We are a first-party cashback platform — we work directly with retailers rather than reselling another company's network. Our team negotiates cashback rates, manages partner relationships, and processes payments in-house. According to industry data published by IAB Australia, partner and cashback marketing represented over $1 billion in tracked Australian retail sales in 2024 (source: IAB Australia Online Advertising Expenditure Report). Kick Cashback is part of this growing sector and is committed to passing the majority of retailer commissions back to shoppers as cashback.

Our editorial team draws on direct experience working with major Australian retailers and global partner networks. We publish detailed cashback information, retailer terms, and shopping guides based on first-hand knowledge of how cashback tracking, attribution, and payments work. Where industry standards or regulatory guidance applies — such as the Australian Consumer Law administered by the ACCC, or the Privacy Act 1988 administered by the OAIC — we cite the relevant source so readers can verify our claims.

Trust & Transparency

  • Australian-owned: Kick Systems Pty Ltd, ABN 16 694 893 297, headquartered in Melbourne, Victoria.
  • Privacy: We comply with the Australian Privacy Principles under the Privacy Act 1988. Read our Privacy Policy.
  • Terms: Full Terms & Conditions published and updated regularly.
  • Cookies: See our Cookie Policy for details on tracking and consent.
  • Secure: All connections are encrypted with HTTPS (TLS 1.2+).
  • Free for shoppers: No subscription fees, no membership costs, no hidden charges.
  • Member of the Australian partner marketing industry, working with leading global partner networks.

Contact Kick Cashback

How do you contact Kick Cashback? Email the support team at info@kickcashback.com, or sign in at kickpay.co to manage your account, track cashback, and request a withdrawal. The 59-question help centre answers the most common queries — covering cashback tracking, instant payouts (receiving-bank processing 1 to 3 business days), withdrawal limits, and account security. The team is based in Melbourne, Victoria.

Company: Kick Systems Pty Ltd (trading as Kick Cashback)

ABN: 16 694 893 297

Email: info@kickcashback.com

Address: Melbourne, VIC, Australia

Website:

Customer portal: kickpay.co

Learn more about Kick Cashback and our team. For questions, see our FAQs or contact us.

Cashback by Australian city

Yes — Kick Cashback is available to shoppers in every Australian state and territory, including the 6 largest metro areas listed below: Sydney, Melbourne, Brisbane, Perth, Adelaide and the Gold Coast. Wherever you live, you earn the same rates at 1,000+ partner stores across 12 categories, with no minimum claim and direct bank transfer payouts sent instantly (receiving banks can take 1 to 3 business days to show the funds). Select your city for local cashback information.