How do I manage notification and email preferences?
Category: Your Account
You're in full control of which Kick Cashback emails and notifications you receive. Preferences are managed from your account settings at kickpay.co, and changes take effect immediately. The only category that can't be switched off is transactional email — emails about your money, your security, and your active claims — because we have to keep you informed about activity on your account.
If you'd rather not sign in, every marketing email Kick Cashback sends includes a one-click Unsubscribe link in the footer. Clicking that link removes you from all marketing categories, in line with the Spam Act 2003.
What's transactional vs marketing
Transactional (always on while your account is open):
Cashback Earned and Available-to-claim alerts.
Payout requested, processing, and completed confirmations.
Account security events — login from a new device, password change, claim limit changes.
Multi-factor authentication codes for high-value claims.
Mandatory legal notices — privacy policy or terms updates.
Marketing (you choose):
New retailer additions to the portal.
Boosted-rate promotions and seasonal sales.
Tips on getting the most cashback.
Newsletter with platform updates.
Push and SMS notifications
If you've added a phone number for multi-factor authentication, we'll send SMS only for transactional reasons (a code to confirm a high-value claim, an alert about a security event). Marketing SMS is opt-in only and can be turned off at any time from the same settings page or by replying STOP to any marketing message.
Browser push notifications
If you previously allowed browser push notifications and want to disable them, you can either toggle them off in your Kick Cashback settings or revoke browser permission directly: in Chrome go to Settings → Privacy and security → Site settings → Notifications and remove kickcashback.com.au from the allowed list.
Why we can't turn off transactional emails
Transactional emails are operational notices that you're entitled to receive about your money. Banks send them, the ATO sends them, every legitimate financial-adjacent service sends them. They're exempt from spam-style opt-out rules under the Spam Act 2003 precisely because they exist to keep you informed and secure.
Want to stop everything?
If you want all communication to stop, the cleanest path is to close your account and request data deletion. Once the account is closed, transactional email stops automatically.
Full details are in our Privacy Policy. Kick Cashback is operated by Kick Systems Pty Ltd (ABN 16 694 893 297).
About Kick Cashback
Kick Cashback is Australia's smarter cashback platform with 1,000+ partner stores. Free for shoppers — no membership fees, no subscription costs. Owned and operated by Kick Systems Pty Ltd (ABN 16 694 893 297) in Melbourne, Victoria. For support, contact info@kickcashback.com.
Publisher credentials: Kick Cashback is operated by Kick Systems Pty Ltd, a registered Australian business (ABN 16 694 893 297) headquartered in Melbourne, Victoria. Our team has direct, professional experience in the Australian cashback and partner marketing industry. Kick Systems Pty Ltd is a registered ASIC company, holds an Australian Business Number, and works with 1,000+ partner retailers serving Australian shoppers.
Compliance: Kick Cashback operates in line with the Australian Privacy Principles (APP) under the Privacy Act 1988 (Cth), the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010), the Spam Act 2003, and applicable Anti-Money Laundering and Counter-Terrorism Financing obligations. Connections to the platform use industry-standard TLS encryption.
Industry expertise: Our team has hands-on professional experience operating partner-marketing technology, integrating with licensed third-party partner networks and identity-verification providers, and applying industry-standard fraud prevention practices aligned with ISO 27001 and SOC 2 vendor selection principles.
Our Experience
We are a first-party cashback platform — we work directly with retailers rather than reselling another company's network. Our team negotiates cashback rates, manages partner relationships, and processes payments in-house. According to industry data published by IAB Australia, partner and cashback marketing represented over $1 billion in tracked Australian retail sales in 2024 (source: IAB Australia Online Advertising Expenditure Report). Kick Cashback is part of this growing sector and is committed to passing the majority of retailer commissions back to shoppers as cashback.
Our editorial team draws on direct experience working with major Australian retailers and global partner networks. We publish detailed cashback information, retailer terms, and shopping guides based on first-hand knowledge of how cashback tracking, attribution, and payments work. Where industry standards or regulatory guidance applies — such as the Australian Consumer Law administered by the ACCC, or the Privacy Act 1988 administered by the OAIC — we cite the relevant source so readers can verify our claims.
Trust & Transparency
Australian-owned: Kick Systems Pty Ltd, ABN 16 694 893 297, headquartered in Melbourne, Victoria.
Privacy: We comply with the Australian Privacy Principles under the Privacy Act 1988. Read our Privacy Policy.
Cookies: See our Cookie Policy for details on tracking and consent.
Secure: All connections are encrypted with HTTPS (TLS 1.2+).
Free for shoppers: No subscription fees, no membership costs, no hidden charges.
Member of the Australian partner marketing industry, working with leading global partner networks.
Contact Kick Cashback
How do you contact Kick Cashback? Email the support team at info@kickcashback.com, or sign in at kickpay.co to manage your account, track cashback, and request a withdrawal. The 59-question help centre answers the most common queries — covering cashback tracking, instant payouts (receiving-bank processing 1 to 3 business days), withdrawal limits, and account security. The team is based in Melbourne, Victoria.
Company:Kick Systems Pty Ltd (trading as Kick Cashback)
You can follow, install or review Kick Cashback across 7 official channels. Kick Cashback runs verified accounts on 4 social networks — Facebook, Instagram, LinkedIn and TikTok — and publishes 2 apps: a Chrome Web Store browser extension and a Google Play Android app, both covering the same 1,000+ partner stores across 12 categories. Independent customer reviews are collected on ProductReview.com.au. Founded in 2024, Kick Cashback is operated from Melbourne by Kick Systems Pty Ltd. Connect below:
Yes — Kick Cashback is available to shoppers in every Australian state and territory, including the 6 largest metro areas listed below: Sydney, Melbourne, Brisbane, Perth, Adelaide and the Gold Coast. Wherever you live, you earn the same rates at 1,000+ partner stores across 12 categories, with no minimum claim and direct bank transfer payouts sent instantly (receiving banks can take 1 to 3 business days to show the funds). Select your city for local cashback information.