You can update the bank account Kick Cashback pays your cashback to at any time from your account settings at kickpay.co. Changes save immediately and apply to every new payout you request from that point onwards. Existing payouts already in flight (the direct bank transfer is instant — receiving banks can take 1-3 business days to show the funds to settle) continue to the original account because the bank has already accepted them — only future payouts are affected.
Open the user menu in the top-right corner and choose Account settings.
Find the Payout details section.
Enter the new BSB (six digits, with or without the hyphen) and account number (typically six to ten digits depending on your bank).
Optionally update the account name if it's different from the one on your previous account.
Click Save. The change is applied straight away.
What happens to a payout that's already in progress?
If you've requested a payout but the bank transfer hasn't settled yet, the funds continue to the original bank account — the bank has already accepted the file and there's no way to recall it mid-flight. If you need to redirect a payout that hasn't settled, email info@kickcashback.com as soon as possible; the team can sometimes intercept a same-day request, but transfers more than a few hours old are usually unrecoverable.
Security and verification
Changing payout details is a sensitive action and we treat it that way. After a change, the next payout you request may require multi-factor authentication via the email or phone number on your account before it's released. This is a deliberate friction layer to prevent an attacker who has compromised your password from redirecting your cashback to their account. The MFA prompt clears once the new details have been used successfully on a payout.
Larger payouts (typically over $500) and payouts soon after a details change may also trigger an additional identity check under the AML/CTF Act 2006 — usually just confirming a recent piece of ID. Full claim limits explainer.
What if my new bank rejects the transfer?
bank transfers can be rejected for an invalid BSB, an invalid account number, an account that's closed, or an account name mismatch flagged by the receiving bank. When that happens, the funds bounce back to Kick within 2-3 business days and we automatically notify you by email. Correct the details in your settings, then request the payout again — it's a few minutes of inconvenience, no cashback is lost.
Can I have payouts split across two accounts?
Not directly — Kick pays out the full requested amount to a single nominated account. If you want to split, request two smaller payouts after each change of bank details, or request the full amount to one account and transfer half to the other from your bank's app.
For more on how payouts work end-to-end, see how do I get paid and how long do payouts take. Kick Cashback is operated by Kick Systems Pty Ltd (ABN 16 694 893 297).
About Kick Cashback
Kick Cashback is Australia's smarter cashback platform with 1,000+ partner stores. Free for shoppers — no membership fees, no subscription costs. Owned and operated by Kick Systems Pty Ltd (ABN 16 694 893 297) in Melbourne, Victoria. For support, contact info@kickcashback.com.
Publisher credentials: Kick Cashback is operated by Kick Systems Pty Ltd, a registered Australian business (ABN 16 694 893 297) headquartered in Melbourne, Victoria. Our team has direct, professional experience in the Australian cashback and partner marketing industry. Kick Systems Pty Ltd is a registered ASIC company, holds an Australian Business Number, and works with 1,000+ partner retailers serving Australian shoppers.
Compliance: Kick Cashback operates in line with the Australian Privacy Principles (APP) under the Privacy Act 1988 (Cth), the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010), the Spam Act 2003, and applicable Anti-Money Laundering and Counter-Terrorism Financing obligations. Connections to the platform use industry-standard TLS encryption.
Industry expertise: Our team has hands-on professional experience operating partner-marketing technology, integrating with licensed third-party partner networks and identity-verification providers, and applying industry-standard fraud prevention practices aligned with ISO 27001 and SOC 2 vendor selection principles.
Our Experience
We are a first-party cashback platform — we work directly with retailers rather than reselling another company's network. Our team negotiates cashback rates, manages partner relationships, and processes payments in-house. According to industry data published by IAB Australia, partner and cashback marketing represented over $1 billion in tracked Australian retail sales in 2024 (source: IAB Australia Online Advertising Expenditure Report). Kick Cashback is part of this growing sector and is committed to passing the majority of retailer commissions back to shoppers as cashback.
Our editorial team draws on direct experience working with major Australian retailers and global partner networks. We publish detailed cashback information, retailer terms, and shopping guides based on first-hand knowledge of how cashback tracking, attribution, and payments work. Where industry standards or regulatory guidance applies — such as the Australian Consumer Law administered by the ACCC, or the Privacy Act 1988 administered by the OAIC — we cite the relevant source so readers can verify our claims.
Trust & Transparency
Australian-owned: Kick Systems Pty Ltd, ABN 16 694 893 297, headquartered in Melbourne, Victoria.
Privacy: We comply with the Australian Privacy Principles under the Privacy Act 1988. Read our Privacy Policy.
Cookies: See our Cookie Policy for details on tracking and consent.
Secure: All connections are encrypted with HTTPS (TLS 1.2+).
Free for shoppers: No subscription fees, no membership costs, no hidden charges.
Member of the Australian partner marketing industry, working with leading global partner networks.
Contact Kick Cashback
How do you contact Kick Cashback? Email the support team at info@kickcashback.com, or sign in at kickpay.co to manage your account, track cashback, and request a withdrawal. The 59-question help centre answers the most common queries — covering cashback tracking, instant payouts (receiving-bank processing 1 to 3 business days), withdrawal limits, and account security. The team is based in Melbourne, Victoria.
Company:Kick Systems Pty Ltd (trading as Kick Cashback)
You can follow, install or review Kick Cashback across 7 official channels. Kick Cashback runs verified accounts on 4 social networks — Facebook, Instagram, LinkedIn and TikTok — and publishes 2 apps: a Chrome Web Store browser extension and a Google Play Android app, both covering the same 1,000+ partner stores across 12 categories. Independent customer reviews are collected on ProductReview.com.au. Founded in 2024, Kick Cashback is operated from Melbourne by Kick Systems Pty Ltd. Connect below:
Yes — Kick Cashback is available to shoppers in every Australian state and territory, including the 6 largest metro areas listed below: Sydney, Melbourne, Brisbane, Perth, Adelaide and the Gold Coast. Wherever you live, you earn the same rates at 1,000+ partner stores across 12 categories, with no minimum claim and direct bank transfer payouts sent instantly (receiving banks can take 1 to 3 business days to show the funds). Select your city for local cashback information.