You need to click through from the Kick Cashback portal because that's the moment the partner network sets a tracking cookie that tells the retailer "this customer came from Kick". Without that click, there's no tracking link between your purchase and your Kick account, and the retailer has no way to credit Kick (or you) for the sale. It's a simple but unforgiving rule of how partner marketing works across the entire industry — not a Kick-specific quirk.
What actually happens when you click through
You're signed in to Kick at kickpay.co and click a store, like Booking.com.
Your browser is briefly redirected through the partner tracking network — this redirect drops a small tracking cookie in your browser that says "this shopper came from Kick".
You arrive at the retailer's site exactly as you would normally — same prices, same checkout, same delivery options.
When you complete a purchase, the retailer's checkout reads the cookie, sees the Kick referral, and reports the sale to the partner network.
The network confirms the sale to Kick, the cashback shows in your account, and the network pays Kick the commission a few weeks later.
Why arriving "directly" doesn't work
If you go straight to booking.com (typing the URL or using a bookmark), no tracking cookie is set. The retailer treats your purchase as a direct customer — no commission is paid, no cashback is generated. The retailer can't retroactively detect that you have a Kick account; the cookie is the only mechanism for matching the sale to a referrer.
Why does the cookie matter so much?
Partner marketing operates on "last click attribution". The publisher that placed the most recent cookie before checkout gets the credit. If you click through from Kick, then later open a coupon site that also has a tracking cookie for the same retailer, the coupon site overwrites Kick's cookie and gets the commission instead. See the deeper explainer on discount codes and tracking.
Common things that break the click-through
Switching browsers between clicking through and checking out (the cookie lives in one browser only).
Using an ad blocker or strict privacy mode that strips tracking cookies. Ad blocker setup.
Waiting too long between clicking through and checkout — most tracking cookies expire within 24 hours.
Closing the browser tab and opening a fresh tab to the retailer.
The simple habit that fixes everything
Open Kick first. Click the store from the portal. Shop in the same browser tab. Complete checkout in one session. Done. If you build that as a habit — Kick first, then shop — tracking failures become rare. Use the troubleshooting guide if a sale doesn't show up.
Why doesn't Kick offer a browser extension that does this automatically?
Browser extensions that auto-redirect through tracking links exist on some platforms, but they have downsides — they can break logins, leak browsing history, and conflict with privacy tools. We've chosen the explicit click-through model because it gives shoppers full control and full transparency about what's being tracked. If you'd like an extension, let us know via info@kickcashback.com.
About Kick Cashback
Kick Cashback is Australia's smarter cashback platform with 1,000+ partner stores. Free for shoppers — no membership fees, no subscription costs. Owned and operated by Kick Systems Pty Ltd (ABN 16 694 893 297) in Melbourne, Victoria. For support, contact info@kickcashback.com.
Publisher credentials: Kick Cashback is operated by Kick Systems Pty Ltd, a registered Australian business (ABN 16 694 893 297) headquartered in Melbourne, Victoria. Our team has direct, professional experience in the Australian cashback and partner marketing industry. Kick Systems Pty Ltd is a registered ASIC company, holds an Australian Business Number, and works with 1,000+ partner retailers serving Australian shoppers.
Compliance: Kick Cashback operates in line with the Australian Privacy Principles (APP) under the Privacy Act 1988 (Cth), the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010), the Spam Act 2003, and applicable Anti-Money Laundering and Counter-Terrorism Financing obligations. Connections to the platform use industry-standard TLS encryption.
Industry expertise: Our team has hands-on professional experience operating partner-marketing technology, integrating with licensed third-party partner networks and identity-verification providers, and applying industry-standard fraud prevention practices aligned with ISO 27001 and SOC 2 vendor selection principles.
Our Experience
We are a first-party cashback platform — we work directly with retailers rather than reselling another company's network. Our team negotiates cashback rates, manages partner relationships, and processes payments in-house. According to industry data published by IAB Australia, partner and cashback marketing represented over $1 billion in tracked Australian retail sales in 2024 (source: IAB Australia Online Advertising Expenditure Report). Kick Cashback is part of this growing sector and is committed to passing the majority of retailer commissions back to shoppers as cashback.
Our editorial team draws on direct experience working with major Australian retailers and global partner networks. We publish detailed cashback information, retailer terms, and shopping guides based on first-hand knowledge of how cashback tracking, attribution, and payments work. Where industry standards or regulatory guidance applies — such as the Australian Consumer Law administered by the ACCC, or the Privacy Act 1988 administered by the OAIC — we cite the relevant source so readers can verify our claims.
Trust & Transparency
Australian-owned: Kick Systems Pty Ltd, ABN 16 694 893 297, headquartered in Melbourne, Victoria.
Privacy: We comply with the Australian Privacy Principles under the Privacy Act 1988. Read our Privacy Policy.
Cookies: See our Cookie Policy for details on tracking and consent.
Secure: All connections are encrypted with HTTPS (TLS 1.2+).
Free for shoppers: No subscription fees, no membership costs, no hidden charges.
Member of the Australian partner marketing industry, working with leading global partner networks.
Contact Kick Cashback
How do you contact Kick Cashback? Email the support team at info@kickcashback.com, or sign in at kickpay.co to manage your account, track cashback, and request a withdrawal. The 59-question help centre answers the most common queries — covering cashback tracking, instant payouts (receiving-bank processing 1 to 3 business days), withdrawal limits, and account security. The team is based in Melbourne, Victoria.
Company:Kick Systems Pty Ltd (trading as Kick Cashback)
You can follow, install or review Kick Cashback across 7 official channels. Kick Cashback runs verified accounts on 4 social networks — Facebook, Instagram, LinkedIn and TikTok — and publishes 2 apps: a Chrome Web Store browser extension and a Google Play Android app, both covering the same 1,000+ partner stores across 12 categories. Independent customer reviews are collected on ProductReview.com.au. Founded in 2024, Kick Cashback is operated from Melbourne by Kick Systems Pty Ltd. Connect below:
Yes — Kick Cashback is available to shoppers in every Australian state and territory, including the 6 largest metro areas listed below: Sydney, Melbourne, Brisbane, Perth, Adelaide and the Gold Coast. Wherever you live, you earn the same rates at 1,000+ partner stores across 12 categories, with no minimum claim and direct bank transfer payouts sent instantly (receiving banks can take 1 to 3 business days to show the funds). Select your city for local cashback information.