Cashback tracks reliably when the retailer can see that your order came from Kick Cashback. That link is a small tracking cookie set the moment you click through from the portal — so the whole job is making sure nothing breaks that cookie between your click and your checkout. Run through this short checklist before you shop and tracking failures become rare.
Do these every time
Start at kickpay.co and click through fresh for every purchase. One click only covers that single shopping session — if you come back tomorrow, or buy from a second store, click through again. Why this step matters.
Accept the cookie or consent banner on the store's website. If the retailer asks you to allow cookies, say yes — declining or dismissing it can stop the sale being matched to your account.
Pause ad blockers, coupon plugins, and VPNs for the store and checkout. Honey, uBlock Origin, AdBlock, Pi-hole, AdGuard, and privacy-first browsers like Brave are the usual culprits. Full setup guide for every browser.
Only use promo codes shown on the store's Kick Cashback page. Codes grabbed from a third-party coupon site overwrite the Kick referral and void your cashback. How to stack codes safely.
Finish checkout in the same browser, on the same device, in one session. Don't switch from phone to laptop mid-purchase, and don't leave the cart sitting for days.
What stops cashback tracking
Buying through the retailer's mobile app. App purchases often can't be tracked — shop through the store's website after clicking from Kick instead.
Using a discount or coupon code that didn't come from Kick Cashback.
Blocking cookies, using incognito/private mode, or clearing cookies mid-shop.
Opening another cashback service or coupon site after clicking through from Kick.
What's only partly eligible
Some things don't break tracking but still reduce what you earn:
Paying with gift cards, store credit, vouchers, or loyalty points. Cashback is worked out on the cash portion of your order only, so the part covered this way earns nothing — and an order paid for entirely this way earns $0. More on gift cards and cashback.
Give it 7 days first — some retailers report sales in batches. If it's still missing, you can lodge a missing-cashback claim with your order details and we'll chase it with the partner network. Step-by-step in the tracking troubleshooting guide. These same conditions are set out in our Terms & Conditions.
About Kick Cashback
Kick Cashback is Australia's smarter cashback platform with 1,000+ partner stores. Free for shoppers — no membership fees, no subscription costs. Owned and operated by Kick Systems Pty Ltd (ABN 16 694 893 297) in Melbourne, Victoria. For support, contact info@kickcashback.com.
Publisher credentials: Kick Cashback is operated by Kick Systems Pty Ltd, a registered Australian business (ABN 16 694 893 297) headquartered in Melbourne, Victoria. Our team has direct, professional experience in the Australian cashback and partner marketing industry. Kick Systems Pty Ltd is a registered ASIC company, holds an Australian Business Number, and works with 1,000+ partner retailers serving Australian shoppers.
Compliance: Kick Cashback operates in line with the Australian Privacy Principles (APP) under the Privacy Act 1988 (Cth), the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010), the Spam Act 2003, and applicable Anti-Money Laundering and Counter-Terrorism Financing obligations. Connections to the platform use industry-standard TLS encryption.
Industry expertise: Our team has hands-on professional experience operating partner-marketing technology, integrating with licensed third-party partner networks and identity-verification providers, and applying industry-standard fraud prevention practices aligned with ISO 27001 and SOC 2 vendor selection principles.
Our Experience
We are a first-party cashback platform — we work directly with retailers rather than reselling another company's network. Our team negotiates cashback rates, manages partner relationships, and processes payments in-house. According to industry data published by IAB Australia, partner and cashback marketing represented over $1 billion in tracked Australian retail sales in 2024 (source: IAB Australia Online Advertising Expenditure Report). Kick Cashback is part of this growing sector and is committed to passing the majority of retailer commissions back to shoppers as cashback.
Our editorial team draws on direct experience working with major Australian retailers and global partner networks. We publish detailed cashback information, retailer terms, and shopping guides based on first-hand knowledge of how cashback tracking, attribution, and payments work. Where industry standards or regulatory guidance applies — such as the Australian Consumer Law administered by the ACCC, or the Privacy Act 1988 administered by the OAIC — we cite the relevant source so readers can verify our claims.
Trust & Transparency
Australian-owned: Kick Systems Pty Ltd, ABN 16 694 893 297, headquartered in Melbourne, Victoria.
Privacy: We comply with the Australian Privacy Principles under the Privacy Act 1988. Read our Privacy Policy.
Cookies: See our Cookie Policy for details on tracking and consent.
Secure: All connections are encrypted with HTTPS (TLS 1.2+).
Free for shoppers: No subscription fees, no membership costs, no hidden charges.
Member of the Australian partner marketing industry, working with leading global partner networks.
Contact Kick Cashback
How do you contact Kick Cashback? Email the support team at info@kickcashback.com, or sign in at kickpay.co to manage your account, track cashback, and request a withdrawal. The 59-question help centre answers the most common queries — covering cashback tracking, instant payouts (receiving-bank processing 1 to 3 business days), withdrawal limits, and account security. The team is based in Melbourne, Victoria.
Company:Kick Systems Pty Ltd (trading as Kick Cashback)
You can follow, install or review Kick Cashback across 7 official channels. Kick Cashback runs verified accounts on 4 social networks — Facebook, Instagram, LinkedIn and TikTok — and publishes 2 apps: a Chrome Web Store browser extension and a Google Play Android app, both covering the same 1,000+ partner stores across 12 categories. Independent customer reviews are collected on ProductReview.com.au. Founded in 2024, Kick Cashback is operated from Melbourne by Kick Systems Pty Ltd. Connect below:
Yes — Kick Cashback is available to shoppers in every Australian state and territory, including the 6 largest metro areas listed below: Sydney, Melbourne, Brisbane, Perth, Adelaide and the Gold Coast. Wherever you live, you earn the same rates at 1,000+ partner stores across 12 categories, with no minimum claim and direct bank transfer payouts sent instantly (receiving banks can take 1 to 3 business days to show the funds). Select your city for local cashback information.